• The machine is completely disassembled.
• The machine is chemically cleaned using a non-toxic bio-green solution.
• The Stop Pads are replaced as needed.
• The Universal bar pad is replaced as needed.
• The Bank Bar Pad is replaced.
• All parts are checked for excessive wear.
• The Toggle Roller is replaced or refurbished. If it fails specification criteria, it is replaced.
• The Platen is reconditioned. If it fails specification criteria, it is replaced.
• The machine is reassembled and all mechanical parts are greased and lubricated to specification.
• The factory settings are verified and adjustments are performed as necessary.
• The ribbon is replaced.
• Adjustments are performed on all electronic components, including the contact assembly and switches.
• All motor gears are aligned to specifications and checked for proper operation.
• A complete diagnostics is performed to check computer interface (real-time), battery charging operations, electronic operations, and proper disk drive operation if applicable.
• The machine casing is cleaned and the key tops are polished 

This process generally takes 3-4 man hours to complete! If you send us a writer for a basic cleaning and it's the tech's assessment that the writer needs an overhaul we will contact you with two options.  Either upgrade to a complete overhaul or we will be unable to guarantee that your machine will work flawlessly after we perform the cleaning.  We reserve the right to charge an additional $50.00-$100.00 for an machine that is exceptionally dirty (we will notify).

Service Price List

Stenograph recommends servicing your writer every two years.  ​A new battery, ribbon or any other additional repairs would be an additional charge.  If a machine is excessively dirty and or has hard to remove keypads then we reserve the right to charge an additional fee. Shipping charges not included.

STUDENT MACHINES 

Paperless Student Writers: Elan Cybra, Wave, Luminex CSE- $225.00 (complete cleaning, overhaul, refurbishment) 

Student Paper Writers not using paper: 200SRT, 400SRT, Protege - $250.00 (complete cleaning, overhaul, refurbishment) 

Student Paper Writers using paper: 200SRT, 400SRT, Protege - $295.00 (complete cleaning, overhaul, refurbishment)  

Add a refurbished ribbon cartridge: (+$75.00)

PROFESSIONAL MACHINES

Paperless Professional Writers: Luminex II, Luminex I, Diamante, Wave or Luminex CSE  Captioning - $275.00 (complete cleaning, overhaul, refurbishment)