null

Privacy Policy

Privacy Policy

Effective Date: 4/1/26

This Privacy Policy describes how StenoWorks, Inc. (“StenoWorks,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information when you visit or use www.stenoworks.com, make a purchase, submit a rental application, participate in a program, contact us, or otherwise interact with us online or offline.

This Privacy Policy applies to the StenoWorks website and to the products, services, rentals, programs, and support activities offered by StenoWorks, unless a separate privacy notice applies.

Your use of our website is also subject to our Website Terms of Use and Cookie Policy.

1. Information We Collect

We may collect the following categories of information:

1.1 Information You Provide Directly

  • name;
  • email address;
  • billing address and shipping address;
  • telephone number;
  • account login information;
  • order, rental, and transaction details;
  • support requests, service requests, and communications with us;
  • information you provide when filling out forms, applying for rentals, or enrolling in programs; and
  • any other information you choose to submit to us.

1.2 Payment Information

Payments made through our website may be processed by third-party payment processors. StenoWorks generally does not store full payment card numbers. We may receive limited payment-related information such as payment status, card type, expiration details, billing name, or transaction identifiers.

1.3 Information Collected Automatically

  • IP address;
  • browser type and version;
  • device type and operating system;
  • referring URLs and pages visited;
  • date/time stamps and session information;
  • approximate location derived from IP address;
  • shopping/cart activity; and
  • cookie, analytics, and similar tracking information.

1.4 Information from Third Parties

We may receive information from service providers, payment processors, fraud prevention providers, shipping carriers, financing or rental service partners, analytics providers, advertising partners, and other third parties that help us operate our business.

2. How We Use Information

We may use personal information to:

  • operate, maintain, and improve our website, products, services, and programs;
  • process and fulfill purchases, rentals, repairs, returns, exchanges, and support requests;
  • communicate with you about orders, shipments, rentals, billing, support, and account matters;
  • verify identity, assess applications, reduce fraud, and protect security;
  • provide technical support and customer service;
  • send marketing or promotional communications where permitted by law or where you have consented;
  • analyze website usage, trends, and performance;
  • maintain business records and comply with legal obligations; and
  • enforce our terms, policies, and other legal rights.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, session replay tools, analytics tools, and similar technologies to operate the website, remember preferences, measure traffic, improve functionality, and support advertising and marketing efforts.

For more information, please review our Cookie Policy.

4. How We Share Information

We may share personal information with:

  • website hosting, ecommerce platform, and technology providers;
  • payment processors and fraud prevention providers;
  • shipping carriers, fulfillment providers, and service/repair providers;
  • financing, rental, subscription, warranty, or support partners, where applicable;
  • analytics, advertising, and marketing providers;
  • professional advisors such as lawyers, accountants, auditors, and insurers;
  • government agencies, courts, regulators, or law enforcement when required or permitted by law; and
  • a buyer, successor, or affiliate in connection with a merger, sale, restructuring, financing, or transfer of all or part of our business.

We do not sell personal information for money. We may, however, share information with vendors and partners in ways that may be considered “sharing” or targeted advertising under certain privacy laws.

5. Marketing Communications

If you sign up for promotional emails, newsletters, or other marketing communications, we may send you updates, offers, and product information. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Transactional or service-related communications, such as order confirmations, billing notices, warranty notices, and support messages, are not marketing opt-out communications.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, complete transactions, maintain records, resolve disputes, enforce agreements, detect fraud, and comply with legal, tax, accounting, or regulatory obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information, or to object to certain processing, opt out of certain advertising uses, or request data portability, subject to applicable law and exceptions.

To submit a privacy request, contact us using the information below. We may need to verify your identity before responding.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website without appropriate legal basis or parental authorization where required.

10. Third-Party Sites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their policies before providing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and revise the Effective Date above. Your continued use of the website after the updated Privacy Policy is posted constitutes acceptance of the revised Privacy Policy, to the extent permitted by law.

12. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

StenoWorks, Inc.
3365 Lake Worth Road, Suite 10
Palm Springs, FL 33463
Phone: 800-399-4605
Email: info@stenoworks.com
Website: www.stenoworks.com